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In the event that a license is seat does not logged get released on our server correctly, you have some options to fix this yourself, see steps below. Alternatively you can email support@crowsnestsoftware.com for help.
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To use the following functions you will need to use an employee account with the permission Can Edit License Seats turned on. If you have not logged in yet and are opening the window from the Login window, you can then enter your credentials prior to clicking the opening the window.Older versions that do not have this permission do not require itView License Seats Used button Note: on older versions this permissions did not exist and no permissions are needed |
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In the License Seats in Use window, Registered seats are indicated by the Registered column |
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