Crows Nest Support

Crows Nest Support

Looking for documentation?

Try going directly to the Knowledge Base

Software Downloads

To ensure emails from the Help Desk are received, please make sure emails from jira@crowsnest.atlassian.net and the domain mail-us.atlassian.net are not blocked

Suggested forms

  • Technical support in Crows Nest Customer Portal

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Custom Report Request in Crows Nest Customer Portal

    Need a custom report written? Select this and explain what you need.

  • Feature Request in Crows Nest Customer Portal

    Want us to add new features to the software?

  • Report Bug in Crows Nest Customer Portal

    For automation testing

Powered by Jira Service Management
{"xsrfToken":"ce7ad1a5c2432b2fe61b14aa2a82e54ffe2f82f1_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f9ffa9c4-8468-47c9-bb99-774fb65c57d1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODlhMWI5My0zMDA1LTQ4NWEtOTc1Mi0yNGMxNjg0OWJkMzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY5ZmZhOWM0LTg0NjgtNDdjOS1iYjk5LTc3NGZiNjVjNTdkMSI6WyJyZWFkIl19LCJleHAiOjE3Mzc1MjU5NjUsIm5iZiI6MTczNzUyNTM2NX0.g1evjx-3sTkg3gPwMnYOhgo85cwjBk9FiSRUVsNkPew&client=d89a1b93-3005-485a-9752-24c16849bd30&mode=fit","logoId":"f9ffa9c4-8468-47c9-bb99-774fb65c57d1","isLogoAvailable":true,"helpCenterTitle":"Crows Nest Support","sharedPortalName":"Crows Nest Support","userInitialAnnouncementHeader":"Looking for documentation?","userInitialAnnouncementMessageWiki":"<p>Try going directly to the <a href=\"https://crowsnest.atlassian.net/wiki/spaces/CNHELP/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Knowledge Base</a></p>\n<p><a href=\"https://crowsnest.atlassian.net/wiki/spaces/CNHELP/pages/2558099457/Software+Downloads\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Software Downloads</a></p>\n<p>To ensure emails from the Help Desk are received, please make sure emails from jira@crowsnest.atlassian.net and the domain mail-us.atlassian.net are not blocked</p>","translations":{"en-US":{"helpCenterTitle":"Crows Nest Support","sharedPortalName":"Crows Nest Support","announcementHeader":"Looking for documentation?","announcementMessage":"Try going directly to the [Knowledge Base|https://crowsnest.atlassian.net/wiki/spaces/CNHELP/]\n\n[Software Downloads|https://crowsnest.atlassian.net/wiki/spaces/CNHELP/pages/2558099457/Software+Downloads]\n\nTo ensure emails from the Help Desk are received, please make sure emails from jira@crowsnest.atlassian.net and the domain mail-us.atlassian.net are not blocked","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2495bd","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=crowsnest","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ce7ad1a5c2432b2fe61b14aa2a82e54ffe2f82f1_lout","baseUrl":"https://crowsnest.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://crowsnest.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d89a1b93-3005-485a-9752-24c16849bd30","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a37d14f5118a4327b2df202673ab6cec","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}