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More information here: GoToAssist Service Desk Customer portal |
Attended remote support
For sharing screens and files with support technician. Chat enabled. Audio requires phone or GoToMeetingseparate connection.
Request supportwith:
email: support@crowsnestsoftware.com
help desk form: Technical support request
phone call:
Receive 9-digit support key from technician
Go to fastsupport.com in your web browser
Enter your name and support key
Click “Continue” to start session
Approve session and grant permissions by clicking “Yes”
Use the GoToAssist floating window to control the session.
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