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Attended support

  1. Request support with:

  2. Receive 9-digit support key from technician

  3. Go to fastsupport.com

  4. Enter your name and support key

  5. Click “Continue” to start session

Requires download and installation of GoToAssist client software on your computer

(follow prompts to do this, if you do not already have it installed)

Brief tutorial video: “GoToAssist Remote Support Customer Quick Start” (4:21)

More information here: GoToAssist Service Desk portal

Scams have been reported using GoToAssist!

Read the article “Protect yourself from tech support scams” from Windows Security support.

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