Database Lagging and Timing Out

Problem

Bad statistics can cause poor query performance and should be updated periodically.

Some examples of symptoms:

• When the Timeclock form is opened it lags and Crows Nest stops responding and the current employees records never load

• The MR Queue on the Purchasing form times out and doesn’t load

Solution

1. From your Crows Nest server, launch Microsoft SQL Server Management Studio (SSMS).
   

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2. Expand the Databases folder, right-click the CrowsNest database and choose New Query.
   
   

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3. Copy & paste the query below into the new query.

   exec sp_updatestats

    

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4. Click ‘Execute’.
   
   

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5. After a few moments, you should see ‘Query executed successfully' at the bottom of your
   SSMS window.
   
   

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6. Right-Mouse-Click CrowsNest database and select ‘Properties’ from the context menu.
   
   

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7. Select the ‘Options’ tool from ‘Select a page’ and ensure ‘Auto Create Statistics’ and
   'Auto Update Statistics' are both set to ‘True’.
   
   

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