Drag and Drop Outlook email not working

Owned by Anthony Luby
Last updated: Jul 21, 2022

Error message 1:

When dragging and attempting to drop an email from Outlook the following error messages appears:

 

Message:
The system call level is not correct

Location:
Unknown Form
CrowsNest.Form_Project.Document_Filelist_DragDrop
System.Windows.Forms.Control.OnDragDrop
System.Windows.Forms.Control.System.Windows.Forms.IDropTarget.OnDragDrop

Target:
Void ThrowWinIOError(Int32)

Or Error message 2:

Cause:

Long file paths (>255 characters) in either the source (Outlook temporary location for emails to be transferred) or the destination (Crows Nest folder) will create this error

Solution:

Drag the email ( .msg file) to a different location with a shorter file path and drag from there into Crows nest application and destination folder.

 

Error message 3:

 

Cause:

Dragging and dropping from 64 bit Outlook version to Crows Nest, which is a 32 bit application will produce this error.

Solution:

Drag the email ( .msg file) from Outlook to a temporary location/ folder in Windows Explorer or onto the Desktop and then drag and drop from here into Crows Nest Application and destination folder.