License key
A license key is required to log in as a Crows Nest client
Get license keys from your Crows Nest Administrator
Enter license key
Launch client application: C:\Program Files (x86)\Crows Nest\ . . .
View Crows Nest Login window
Click on Connections>> button to access Connection options
Select desired database from list
Enter License Key
Click on Connections button to save and return to Login window
Additional options available in the Connections box:
View License Seats Used shows details for current license key
Register machine license assigns license key to a particular machine (dedicated license)
Remove machine license releases the license key for use at any machine (floating license)
Only users with the Employee Permission “Can Edit License Seats” turned on can view license seats and affect the licenses.
Remove machine license
Select a machine that currently has a registered machine license.
Remove by clicking 'Remove Machine License'
Error: Machine or User Denied Access
That typically means someone used the Logoff Device option on the License Seats Used window when the device wasn't actually logged in, which will effectively block the PC from logging in instead of notifying it to log itself out.
You can clear the names from the blocked list using the Queries form with the steps below:
Open Data-->Queries
Select the immediate tab on the upper right
On the immediate tab enter the following command and click the Execute button.
DELETE _Logoff